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    Members Only · Valencia & Santa Clarita

    MEMBERSHIP MANAGEMENT POLICY

    Need to cancel or pause your membership? Read the policy below, then submit your request using the form on this page.

    How FYF Memberships Work

    All Face Your Fears Athletics recurring memberships run in four-week terms and renew automatically on your designated billing date until you cancel. Your card on file is charged on each renewal date at the rate in effect for your membership.

    Memberships do not expire on their own and are not paused or ended by non-attendance. A membership stays active — and continues to bill — until we receive a cancellation or pause request through one of the channels listed below.

    These terms are disclosed in the Membership Agreement you sign at enrollment, and you consent to them separately at checkout.

    Cancellation Policy

    At Face Your Fears Athletics we work to provide a supportive and empowering environment for every athlete. We understand circumstances change, and there may come a time when you need to end your membership. Our cancellation policy is written to be clear and fair to both our members and the day-to-day operation of the gym.

    Notice Requirement

    Cancellation notice must be received at least five (5) days before your next scheduled billing date. If notice is received fewer than five days before your renewal date, the membership renews for one final four-week term and the cancellation takes effect at the end of that term.

    Who May Cancel

    Cancellation must be submitted by the account holder — the parent or guardian responsible for the account. Requests from an athlete, including an enrolled minor, do not cancel a membership.

    How to Submit a Cancellation Notice

    Submit your request through any one of these channels:

    Your notice must include the athlete's full name, the account holder's name, and the requested effective date.

    Important: A verbal request to a coach, trainer, or staff member on the training floor is not official notice of cancellation and will not stop billing. Our coaches are not able to process membership changes. If you speak to a staff member in person, they will direct you to the form on this page or to one of the channels above — please complete that step yourself to make your request official.

    Processing

    Please allow up to 48 hours for your request to be processed. If you submit within the required notice window and do not receive immediate confirmation, your cancellation will be dated to the date we received your request.

    You will receive written confirmation once your cancellation is processed. If you do not receive confirmation within 48 hours, contact us so we can locate your request — confirmation is your record that the cancellation went through.

    Refunds

    Membership fees are non-refundable. No refunds, credits, or prorated adjustments are issued for:

    • partial billing periods
    • missed or unattended classes and sessions
    • unused membership time

    Members are encouraged to use their membership fully through the date the cancellation takes effect.

    Rejoining

    We'd be glad to welcome you back. Returning members enroll under the rates and terms in effect at the time of rejoining.

    Membership Pause Policy

    Face Your Fears Athletics offers a pause option for recurring memberships when you need a temporary break — travel, a season conflict, injury, or a personal circumstance.

    Eligibility

    • Available once per calendar year, per membership
    • Maximum pause length of four (4) weeks
    • Available on recurring memberships only
    • Open-ended pauses are not available except by approval of FYF management

    Notice Requirement

    Pause requests must be received at least five (5) days before your next scheduled billing date. Pauses cannot be applied retroactively — we cannot pause a term that has already billed.

    How to Request a Pause

    Use any of the channels listed in the cancellation section above — the form on this page, email, text, or phone call. Include the athlete's full name, the account holder's name, and your requested start and end dates.

    As with cancellations, a verbal request to a coach does not place a membership on hold.

    During the Pause

    • Gym and facility access is suspended
    • No membership fees are charged for the pause period
    • Checking in to any class during a paused period ends the pause and resumes billing immediately

    Resuming

    Your membership resumes automatically at the end of the pause period and billing restarts on that date. No action is needed on your part. The pause shifts your billing dates forward by the length of the pause; it does not add training time to your membership.

    Additional Notes

    Pause requests are subject to approval by FYF management, and we may ask for brief supporting information about the reason for the pause. Repeated or pattern use of the pause option may result in future requests being declined.

    Questions about any of this? Contact us at (661) 402-9060 or [email protected] and we'll walk you through it.

    MEMBERSHIP REQUEST FORM

    Submit your cancellation or pause request below. Requests are processed within 48 hours.